Terms & Conditions

Welcome to our website. All of the information provided on this website was correct at the time of publication. Please check with a representative that all of the information provided is current and correct as our stock changes on a daily basis.

  1. Any new caravan or motorhome that has been cancelled after the order has been placed will result in the loss of deposit plus a cancellation fee representing 10% of the purchase price.
  2. Guarantees on new caravans/motorhomes are subject to the manufacturer’s terms and conditions. Wear and tear including tyres, batteries and other items that will degrade over time are not included.
  3. All service, repair and warranty work will need to be booked in advance. All warranty work will be undertaken at our premises. unless otherwise agreed by a director. It is the responsibility of the customer to transport the vehicle to the showroom in order to undergo any warranty work. We will not cover any transport costs incurred.
  4. If the manufacturer’s recommended retail price is altered before collection, we reserve the right to increase the price.
  5. All part exchange prices are subject to viewing the vehicle to confirm age and condition are as described by the buyer.
  6. All order forms signed by the buyer represents a Contract of Sale. A monetary deposit given over the phone will act as confirmation that the buyer has agreed to our terms and conditions and is in agreement that they are going to purchase the said vehicle.
  7. The goods remain the property of the seller until paid in full.
  8. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  9. This website contains material which is owned by or licensed to Lancaster Motorhomes and Caravans. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  10. Any estimated date quoted for delivery of new caravans/motorhomes is an approximate only and the seller shall not be liable for any loss suffered by the Purchaser arising from any delay in delivery of the vehicle.
  11. Refunds will be processed within 30 days after the product has been returned. Refunds will be processed through the same method of payment.